Projects
Provider On-boarding
As a Product Manager, I helped build a solution for faster on-boarding of dental providers on to the Insurer's network. Helping bring down the on-boarding time from 15 days to just under 5 days and save a few hundred thousand dollars! The NADP ranks this Insurer as the top 2 insurers in terms of time to on-board!
Policy administration quick view
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Rate discounting
As a Product Manager, I am proud to introduce the innovative solution I helped build for our insurance wholesalers. This platform enabled our team to apply discounts on group insurance products, providing tailored pricing that meets the unique needs of potential employers. By considering all products in one transaction, wholesalers can optimize their discounts while benefiting from improved compensation structures. This helped streamline our offerings and strengthen broker relationships with this cutting-edge approach!
Dental Claims staging
In early 2020, as the pandemic impacted operations worldwide, a dental insurance company faced a significant backlog in claims due to their offshore team needing to be in office. To address this challenge, we swiftly integrated an OCR-based solution, Hyperscience, into their internal systems. This innovation allowed the claims operations team to work remotely, focusing only on edge cases, which streamlined the staging of dental claims efficiently. As a result, the insurer was able to maintain productivity and adapt to the new normal.
Dental Claims EDI/EFT payments
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Disability claims accounting
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